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FAQ

Q: How can I send artwork?
A: The easiest way is the file transfer site or you can send a disk.

Q: What is your fax number?
A: Folder Express' FAX number is 1-402-330-8271.

Q: Do you charge for GROUND shipping?
A: No, it is included in the price.

Q: When will my folders ship?
A: Customers may use the online Order Status tool or contact customer service at 1-800-322-1064 for job status and tracking numbers.

Q: Why does WSF Industries show up on my billing?
A: Folder Express is one of a few entities that is part of WSF Industries.

Q: Why do I have to fax a laser separation?
A: Every job we receive needs color separations. Jobs using pdf files are no exception. Prepress is the only department with visual access to a pdf. Color separations are needed to compare artwork in other departments to make sure your job is done correctly and on time.

Q: How long does it take to get a quote?
A: Folder Express strives to respond to quotes within 24 hours.